Transparent pricing with no surprises.

Emerging-industry pricing isn't one-size-fits-all. Your industry, processing history, dispute exposure, and volume meaningfully change total cost. Teaser rates often mislead. We provide a custom proposal that explains each cost upfront so you know exactly what you're paying for — and BIG's rates and fees will never go up.

Pricing depends on your industry, processing history, dispute exposure, and volume — so we build a custom proposal and explain every line item before you sign. No teaser rates, no hidden markups, and no junk 'fluff' fees.

Typical components include a per-transaction fee plus card brand pass-through, a monthly account fee for gateway, reporting, and support, and dispute fees only when chargebacks occur. Optional tools such as fraud filters, chargeback alerts, ACH, or crypto settlement can be added as needed.

We never have a setup fee. A reasonable early termination fee may apply in some instances — this will always be disclosed upfront. We remove junk charges and make all costs clear before you sign.

Reserves are used only when banking partners require them based on factors like vertical, volume, and dispute rates. We set expectations for reserve levels and release timelines from day one and work to reduce or remove reserves as your performance improves.

Yes. As you build a positive history and maintain low dispute ratios, we revisit reserves, fees, and funding to reward consistent performance. While our rates never go up, they can go down.