One number, one inbox, one team that answers.
Business hours, Mon–Fri
Live support during business hours. Frozen funds and stuck batches jump the line.
Vancouver, WA
One team out of 300 West 15th Street. Onshore — no offshore handoffs.
The things that stop your day — handled by someone who knows.
Approvals & underwriting
Declined, or boarded with a limit that doesn't fit how you run? We re-underwrite with people who understand your vertical, so the account matches your real volume and ticket size.
Frozen funds & holds
A processor froze a payout or flagged a “risk review.” Send us the details — we work the release and set the account up so it stops happening.
Chargeback disputes
Send us the dispute and we build the representment — evidence, deadlines, and the response — so you stop eating losses you didn't earn.
Treasury & payouts
Funds stuck between accounts, a payout that didn't land, or money split across entities. We reconcile card, ACH, RTP, and stablecoin in one ledger.
PCI & compliance
Not sure if you're actually compliant — or what the SAQ is even asking? We walk you through the questionnaire, the scans, and staying compliant year over year.
Integrations & API
Connecting payments to your platform, POS, or accounting. We handle the setup and testing so the sale, the deposit, and reconciliation all line up.