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eCommerceDecember 27, 20232 min read

Why online retailers need an emerging risk ecommerce merchant account

Card-not-present sales carry more fraud and more disputes than a shop counter does. The label is about the channel, not about you.

A man paying by card on a phone at a lit gaming desk

For online retailers, the term “emerging-risk” in ecommerce is not a personal critique but a reflection of the inherent risks in the industry. Acquiring banks evaluate various factors when considering emerging-risk ecommerce merchant accounts, including transaction types, chargeback rates, and fraud potential.

Understanding emerging-risk in ecommerce

The nature of ecommerce inherently carries more risk than traditional brick-and-mortar transactions. Online sales, especially international ones, present challenges like Card-Not-Present (CNP) transactions, higher chargeback rates, and increased potential for fraud.

Card-not-present transactions: a fraud magnet

The shift towards online shopping has made CNP transactions more prevalent. Unlike physical card transactions, CNP purchases don’t require a physical card, making them more susceptible to fraud. The rise of ecommerce has paralleled an increase in CNP fraud, necessitating robust fraud detection measures.

The challenge of monitoring online transactions

Without a physical storefront, online businesses can be more challenging to monitor, leading to risks like transaction laundering. Banks need to ensure compliance and legitimacy in the transactions they process, making ecommerce a particularly scrutinized field.

Chargebacks: the achilles heel for online retailers

Chargebacks pose a significant threat to ecommerce businesses, often resulting from “friendly fraud.” These chargebacks not only lead to direct financial losses but can also strain relationships with payment processors and banks.

Seeking an emerging-risk merchant account provider

For online retailers, partnering with a merchant service provider (MSP) experienced in emerging-risk processing is crucial. These providers have strong relationships with banks that understand and are willing to accommodate the complexities of emerging-risk industries.

A capable MSP can offer solutions that manage and mitigate risk, such as advanced fraud detection and chargeback management software. These tools are vital in combating the prevalent issue of friendly fraud in the online retail sector.

Choosing the right emerging-risk merchant account provider

When selecting an emerging-risk merchant account provider, online retailers should look for:

  • Experience and Specialization: Providers should have a deep understanding of emerging-risk processing and the unique challenges of ecommerce.
  • Robust Fraud and Chargeback Solutions: Effective tools to detect and prevent fraud and manage chargebacks are essential.
  • Compliance and Risk Management: Providers must be adept at navigating compliance requirements and managing risks associated with emerging-risk ecommerce.

Bankcard International Group: Your emerging-risk ecommerce ally

At Bankcard International Group, we specialize in emerging-risk payment processing, bringing over two decades of experience to the table. Our team of ETA-Certified Payment Professionals is committed to integrity and dedicated to supporting the unique needs of emerging-risk ecommerce businesses.

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