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Merchant servicesDecember 26, 20232 min read

How to reduce the risk to your nutraceutical merchant account

Supplement accounts are usually lost over marketing claims, free-trial billing and refund handling — not over the product. All three are fixable.

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The challenge of securing a nutraceutical merchant account

Nutraceuticals, while crucial for health and wellness, often face reluctance from banks in terms of payment processing. This sector’s value soared to $417.66 billion in 2020, yet securing a merchant account remains an uphill battle for many business owners in this field.

Despite its significance in our economy, the process of obtaining a merchant account for nutraceuticals is fraught with difficulties. The experience is familiar: approaching a bank only to be met with skepticism, as if the business operates in a gray area.

Growing demand and emerging-risk stigma

The burgeoning interest in healthy aging and functional foods has escalated the consumption of nutritional and herbal supplements. This shift underscores the necessity for nutraceutical businesses to adeptly handle credit card payments, including one-time and subscription-based online transactions.

However, it’s vital to recognize that not all nutraceutical merchant services are created equally. Traditional providers may not align well with the specific needs of this emerging-risk category.

Understanding the emerging-risk nature of nutraceuticals

Nutraceutical companies often grapple with high chargeback ratios, a leading factor in their emerging-risk classification. This issue poses substantial financial risks for both the business and its banking partners. Additionally, the industry’s vulnerability to fraud amplifies this risk.

Another layer of complexity is the subscription model prevalent in this sector, coupled with stringent regulatory oversight. These factors collectively intensify the challenge of obtaining and maintaining a reliable merchant account.

Selecting a suitable merchant account provider

Identifying a provider adept in managing emerging-risk accounts is imperative. Traditional platforms like Square, Stripe, and PayPal often fall short in accommodating the unique requirements and risks associated with nutraceutical businesses.

Distinguishing emerging-risk merchant account providers

Providers specializing in emerging-risk accounts stand out through their robust fraud management tools, comprehensive chargeback solutions, and tailored customer support, essential for the nutraceutical market.

Your ideal partner: B.I.G. for nutraceutical merchant accounts

At Bankcard International Group (B.I.G.), we offer unmatched expertise in emerging-risk merchant accounts for the nutraceutical industry. From dietary to herbal supplements, our approach is comprehensive and tailored to your specific needs.

With B.I.G., you gain a partner that understands the complexities of your business, from regulatory compliance to advanced fraud prevention and seamless payment gateway integration.

Our promise: Support beyond setup

B.I.G. commits to not just providing a merchant account but to fostering your business’s long-term success. Our focus extends to keeping you clear of industry blacklists like TMF or MATCH, backed by effective fraud and chargeback management tools. Our dedicated customer service is always just a call away, ensuring round-the-clock support.

Join the B.I.G. family

Transform your payment processing experience with B.I.G. We are more than a service provider; we are a partner committed to your growth in the nutraceutical industry. For inquiries or to start your journey with us, reach out today. Experience the B.I.G. difference in merchant services!

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